Our Returns Promise
We want you to be completely happy with your SARAOONT purchase. If something is not right, we will make it right.
Return Window
You may request a return within 7 days of receiving your order, provided the item is unused, in its original condition, and in its original packaging.
How to Request a Return
- Contact us via the Contact page with your order number.
- Our team will confirm the return and provide instructions.
- Once the item is received and inspected, your refund or replacement is processed.
Refunds
Approved refunds are issued to your original payment method, typically within 5–10 business days after we receive the returned item.
Damaged or Wrong Items
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos, and we will arrange a free replacement or full refund.